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Production Service Agreement
Revision: 2024.Q1 • Nigerian Regulatory Edition

1. Acceptance of Protocols

By initializing a session on the Call on Demand.com platform ("the Platform"), you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and COD Unified Life Ltd, compliant with the laws of the Federal Republic of Nigeria.

2. Financial Regulations (CBN Compliance)

Call on Demand.com operates its financial gateway in strict accordance with the Central Bank of Nigeria (CBN) guidelines for digital payment services.

KYC & Identity

Users must provide valid BVN or NIN details for high-tier wallet limits. You attest that all provided financial information is accurate.

AML Protocols

We monitor all wallet movements for suspicious activity. Fraudulent transactions will result in instant account restriction and reporting.

3. Data Integrity (NDPR Compliance)

In compliance with the Nigeria Data Protection Regulation (NDPR), your privacy is our operational priority.

  • Processing Consent: You consent to the processing of your location, contact, and bank data for service fulfillment and payout settlement.

  • Security Layer: All production data is hardened using AES-256 encryption. We never store raw Transaction PINs on our servers.

4. Logistics & Fulfillment Liability

Call on Demand.com coordinates physical fulfillment via a fleet of verified Unit Operators.

Liability Disclosure

Items booked for shipping or errands are insured up to a maximum of ₦50,000. High-value items exceeding this amount must be declared and special logistics protocols must be initialized by the Unit Agent.

5. Wallet & Payout Protocols

Financial liquidity on the platform is powered by the COD Unified Wallet.

  • Funding: Wallet funding via Monnify is instant. Charges applied by the gateway are non-refundable once the handshake is complete.
  • 2FA Security: You are responsible for the confidentiality of your 6-digit Security PIN. Any action performed with your PIN is legally considered authorized by you.
  • Withdrawals: Payouts are only permitted to bank accounts matching your verified platform name.

6. Professional Roles & Oversight

Users designated as Agents or Operators are subject to additional performance and security audits. Attempting to bypass professional role restrictions or escalating privileges via unauthorized methods will result in immediate permanent suspension.

Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from the use of the Call on Demand.com platform shall be subject to the exclusive jurisdiction of the competent courts in the Federal Capital Territory or Lagos State.

COD Production Protocol

Ensuring a future-proof lifestyle partner.

Call on Demand Unified Life Services • Registered in Nigeria